Vault by Diligent: How 4 companies scale trust and compliance for a global audience

Building a culture of integrity takes more than policies. Organizations need systems that empower people to speak up, report concerns, and act with confidence — no matter where they are in the world.

Vault by Diligent (Speak Up & Case Management) helps global teams do just that. It’s a secure, scalable platform that connects governance and compliance strategies, giving leaders the visibility they need to address risks and uphold ethical standards across borders.

The result? Organizations around the world are strengthening trust and elevating their compliance programs — for employees, stakeholders and boards alike. We’ve rounded up four real-world stories from Diligent customers who are leading the way. Here’s how they’re building cultures of integrity:

OVO Energy: Elevating ethics and employee trust

As the UK’s largest independent energy supplier, OVO Energy operates in a highly regulated environment. Early, confidential issue reporting is critical here. To set a new standard for ethics and compliance, OVO adopted Vault by Diligent for misconduct reporting and case management. The platform’s independence from core systems ensures true anonymity, while customizable tools — like manual reporting and flexible fields — give OVO granular insight into its ethics landscape.

Key outcomes:

• True anonymity through independent infrastructure
• Centralized system of record for all misconduct reports
• Granular insights via custom fields and manual reporting
• Efficient case resolution through the Resolution Hub
• Strengthened trust across employees and leadership

👉 Read OVO's story

Kavak: Building a speak up culture from day one

Kavak, Latin America’s first tech unicorn, knew that scaling fast across six countries meant ethics couldn’t be an afterthought. With over 8,000 employees speaking multiple languages, the company needed more than a reporting tool — it needed a cultural anchor.

Vault by Diligent became that anchor. Kavak embedded its Code of Ethics into onboarding from day one, using immersive ‘Rules of the Game’ sessions and real-life simulations to make values tangible. Employees were shown how to use Vault to report concerns — whether named, anonymous, or through pattern-based features like GoTogether™.

Key outcomes:

• Ethics embedded into onboarding through immersive simulations
• Real-time translation in 75+ languages for global accessibility
• Pattern-based reporting via GoTogether™ to foster psychological safety
• High adoption across dispersed teams through tailored rollout support
• A speak-up culture that’s proactive, inclusive and scalable

👉 See how Kavak built a speak-up culture

Neptune Energy: Scaling ethics and trust across global operations

After a major acquisition, Neptune Energy faced the challenge of building a world-class ethics and compliance function from the ground up. With a rapidly growing workforce and complex supply chains, the company needed a reporting system that could reach every stakeholder — regardless of location, role, or risk level.

Vault by Diligent replaced Neptune’s outdated hotline with a secure, anonymous platform that empowers employees and third parties to speak up safely. With granular reporting data and scalable workflows, leadership now has the tools to address risks like human rights and modern slavery with speed and precision.

Key outcomes:

• Trusted, anonymous reporting for employees and third-party stakeholders
• Granular insights into emerging risks, including human rights and modern slavery
• Scalable framework to support organizational growth and change
• Increased visibility and responsiveness across global operations
• A credible, accessible system that builds trust at every level

👉 Explore Neptune’s journey

Build trust across borders

See how Vault by Diligent helps global teams speak up, uphold integrity, and strengthen compliance — with clarity, confidence and scale.

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TI Fluid Systems: Mobile-first integrity on the global stage

TI Fluid Systems, a global leader in automotive manufacturing, operates across 107 facilities in 28 countries. To uphold its progressive, ethical culture, the company needed a way for every employee to report misconduct safely — no matter their location or language.

Vault by Diligent's mobile app gave TI Fluid Systems a modern, accessible way to speak up. Features like GoTogether™, which only submits a report when two employees identify the same individual, help foster psychological safety and trust.

Key outcomes:

• Mobile-first reporting for 27,000+ employees across 28 countries
• GoTogether™ feature enables pattern-based reporting with built-in safety
• Reinforced ethical culture across 107 global sites
• Trusted by leadership to protect long-term cultural investments
• Multilingual support and enterprise-grade security

👉 Discover how TI Fluid Systems protects culture

Building a culture that endures

These stories show how Vault by Diligent helps organizations move beyond check-the-box compliance — creating environments where every voice is heard and every risk is addressed with clarity and confidence. When trust is built into the foundation, organizations don’t just meet standards — they lead with them.

Vault by Diligent is helping organizations around the world build cultures of integrity that last. Learn how our Speak Up and Case Management solution can support your team — no matter where you operate — here.